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Shipping & Returns

COVID-19 Update:

Due to the impacts of COVID-19, packages traveling via Priority Mail may take an extra day to be delivered.

Shipping + Returns

When will my order ship?

Our shipping department is open Monday to Friday 9 a.m. - 5 p.m. Please allow up to 1 – 3 business days to fully process your order. Orders are not processed on Sunday. Delivery dates are based on average transit time.

RETURN POLICY

All returns or exchanges must be made within 14 days of purchase. 

Items must be undamaged and in perfect condition.

All return request must be emailed to capeology@gmail.com

Once your return is approved, you will receive a refund confirmation. Shipping will not be refunded. You will be responsible for shipping and handling costs.

Sales items and merchandise purchased with a promo code are not eligible for returns.

It may take 5-7 days for a refund to appear in your account depending on your bank.

INTERNATIONAL

Calculated by weight

Duties and Taxes

Please note, all international packages may be subject to duties and taxes. The limits for duty-free packages are established by your local customs authorities. Please check your local customs website for more info.